All drinkable water is supplied to Dollard-des-Ormeaux by the Pierrefonds/Roxboro water filtration plant or by the Pointe-Claire filtration plant.
During the week, if a request for a water analysis is made to the Montreal Laboratory, the notice will be added to the list of notices from the City of Montreal on their website. To search for a notice related to the City of Dollard-des-Ormeaux, click on the following link and enter the following keywords in the search bar: “Dollard water”. Notices and Alerts from the City of Montréal
A permit must be obtained and administrative charges paid for every new aqueduct connection to the public sewer system. Please refer to our By-law R-2014-05 for additional questions or contact the Engineering Division at 514-684-1033.
If you need to have your water valve closed or opened when planning repairs or renovations, we ask that you call Public Works at least 48 hours before starting the work, to make an appointment, Monday to Friday. This will allow us to verify the condition of the water valve box and will help us in planning our work.
For emergencies outside of business hours, please call the Patrol at 514-684-6111.
We also recommend that you ask for an inspection of the water valve box prior to any landscaping, to ensure that it is functional.
The water supplied by the Pointe-Claire water filtration plant contains fluoride (see list of streets). The water supplied by Pierrefonds/Roxboro plant does not.
Water supplied by Pointe-Claire:
(South of Hydro-Québec servitude, between Tecumseh and Sommerset)
- Blue Haven (au sud de la servitude d’Hydro-Québec)
- Devon (au sud de la servitude d’Hydro-Québec)
- Frontenac (au sud de la servitude d’Hydro-Québec)
- Hampton Court
- Place des Cèdres
- Place des Fleurs
- Place des Pins
- Saint-Jean (au sud de Blue Haven)
- Sommerset (au sud de Montford)
- Tecumseh (au sud de la servitude d’Hydro-Québec)
- West Acres
The water pressure in the City is approximately 50 to 60 pounds/in² (or PSI).
The main purpose of chlorine is to sanitize water. This element evaporates rapidly and contributes to good water quality. To remove chlorine odour, simply fill a container with water and place it in the refrigerator.
Blurred water is often the result of air bubbles. You just need to let the water stand for a few minutes. It is a normal condition especially during water temperature changes (for example season changes).
Coloured water (yellow or rust)
If the hot water is yellow or rusty, it is probably caused by the wearing out of your water heater. Call a plumber.
If the cold water is yellow or rusty, it may be caused by the use of a fire hydrant or the reopening of a water valve after aqueduct work. Let the cold water run in your bathtub for 30 minutes to 1 hour and the water should come back clear. If the coloured water persists, please contact Public Works or the Patrol service (see section « Service concerned » below).
To avoid staining your clothes, flush the water in your washing machine before doing the laundry. A special soap is also available to remove stains.
Yearly flushing of fire hydrants
Fire hydrants are usually flushed during the summer. Please check your water after the hydrants have been flushed in your area. For more information please contact the City Hall front desk at 514 684-1010.
Should there be rust in your water, please refer to the « Coloured water (yellow or rust) » section above.
Door hangers used by the City
Notice – water shut off
Boil water advisory
Boil water advisory lifted
Do not drink water advisory
Do not drink water advisory lifted
Monday to Friday, between 8 a.m. and 12 p.m. and between 1 p.m. and 4 p.m., please contact the Public Works Department at 514-684-1034
After hours, please contact the Patrol Department at 514-684-6111 (24-hour service)